This Text Message Policy explains how The Visionary Builders, Inc. ("Company," "we," "us," or "our") collects and uses information about you in relation to its text message marketing program (the "Messaging Service"). This policy is incorporated by reference into our Terms and Conditions and Privacy Policy.
Collection of Information
We collect various information in connection with the Messaging Service, including the phone number and email address you provided when opting in to receive messages. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages. We may also collect information using cookies or similar technologies to personalize your experience, such as sending reminders relevant to your program participation.
If you participate in a contest, sweepstakes, or survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide. We will also collect your contact information if you contact us for customer service.
Use of Information
We use your information to deliver, analyze, maintain, and support the Messaging Service. We may also use your information to enhance Messaging Service features and personalize your communications. Your phone number will only be used to send you automated marketing and transactional text messages if you have provided prior express written consent, which includes a clear acknowledgment that message frequency may vary and that standard message and data rates may apply.
You acknowledge and agree that some communications may be generated using artificial intelligence (AI) and automated technologies, including autoresponders, chatbots, and workflow automations, which are used to streamline communication and enhance service delivery.
By opting in to the Messaging Service, you are providing prior express written consent under the federal Telephone Consumer Protection Act (TCPA) and all similar applicable state laws to receive text messages from The Visionary Builders, Inc., including messages using an automated system for selection or dialing, at the number provided. You affirmatively agree to receive these messages regardless of your state of residence and understand that consent is not a condition of purchase.
Sharing of Information
We may share your information with service providers to help us provide the Messaging Service. We may also disclose your information as necessary to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property; and (v) pursue available remedies or limit damages.
We do not sell or rent your mobile phone number to third parties for their own marketing purposes without your explicit consent. We may share aggregate or de-identified information about use of the Messaging Service with third parties, including advertisers and promotional partners.
Protection of Information
We take appropriate physical, technical, administrative, and organizational security measures to protect your information against unauthorized use, disclosure, alteration, or destruction. While we strive to protect your information, no online activity can be guaranteed to be 100% secure. We do not accept liability for unintentional disclosure.
Retention of Information
We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.
Choices and Controls
Consent to receive automated marketing text messages is not a condition of any purchase. You can opt out of receiving further commercial text messages at any time by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. After opting out, you may receive a final confirmation message. No further text messages will be sent to your mobile device unless you subsequently provide new express written consent.
For additional opt-out assistance, you may contact us at [email protected]. You may also contact customer service to revoke consent or request information on what data we have collected. Text messages are sent in compliance with applicable federal and state telemarketing laws, including timing restrictions, unless you have explicitly agreed to receive messages outside of those hours.
Customer Care
If you are experiencing any problems with the Messaging Service, please contact us at [email protected] with details about your issue. By signing up to receive text messages from us, you also agree to our full Terms and Conditions and Privacy Policy.
